Plumbing & Heating – Frequently Asked Questions

Do you cover my area?

We provide plumbing and heating services in Deal, Sandwich, Worth and the surrounding areas of East Kent. If you’re unsure whether we cover your town or village, just text or WhatsApp us to confirm.

Are you Gas Safe registered?

Yes. All gas and boiler work is carried out by fully Gas Safe registered engineers, which means your installation, repair or service is safe, legal and insured.

Do you offer emergency call-outs?

Yes. We offer emergency plumbing and heating services for issues such as:

  • Burst pipes

  • Boiler breakdowns

  • No heating or hot water

  • Serious leaks

We aim to attend as quickly as possible to prevent further damage and get you back up and running.

How quickly can you attend?

In most cases, we can provide same-day or next-day appointments, and we prioritise urgent jobs like water leaks and heating failures.

Do you provide free quotes?

Yes – we offer free, no-obligation quotes for all plumbing, heating and boiler work. We’ll assess the job and give you a clear price before any work begins. Click the ‘request a quote’ button at the top right of the screen

How much does a plumber or heating engineer cost?

Costs depend on the type of work required. Simple repairs are cheaper than installations or major repairs. We provide transparent pricing with no hidden charges, and you’ll know the cost before we start.

What boiler services do you offer?

We provide:

  • Boiler repairs

  • Boiler servicing

  • Boiler replacements

  • New boiler installations

  • Landlord gas safety certificates

All work is completed by Gas Safe engineers.

Do you install new boilers and heating systems?

Yes. We supply and install new boilers, central heating systems, and heating upgrades, helping improve energy efficiency and lower your bills.

Can you fix my boiler if it has stopped working?

Yes. We fix boiler breakdowns and repairs. If your boiler isn’t producing heating or hot water, contact us and we’ll diagnose and fix the problem quickly.

Do you work with landlords and letting agents?

Yes. We provide:

  • Landlord Gas Safety Certificates (CP12)

  • Boiler servicing

  • Emergency repairs

  • Ongoing maintenance contracts

  • We ensure your properties stay compliant and safe.

Do you guarantee your work?

Yes. All our plumbing and heating work is fully guaranteed, and we only use quality parts and trusted brands.

How do I get in touch?

You can get in touch with us via WhatsApp (click the green icon at the bottom right of the screen) or message via our Contact form.

Contact us